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Join the Wise Wolves pack as a Consultant, where you’ll be the bridge between our clients and seamless project execution. This role is perfect for someone who can juggle both high-level client interactions and essential project management tasks with ease. If you have a knack for client coordination, documentation, and quality assurance, this opportunity could be your calling.
Role Responsibilities
Key Responsibilities
Your role will be divided into several key areas:
Client & Project Coordination
- Represent the company in client interactions, ensuring a professional and positive experience.
- Act as a main point of contact for clients to gather information, clarify needs, and provide project updates.
- Understand client requirements at a high level and communicate them effectively to the project team.
- Schedule and organize all client meetings and internal alignment meetings.
- Maintain clear and consistent communication with both clients and internal teams, addressing questions and concerns promptly.
Project Management & Execution
- Assist with managing project timelines, deliverables, and milestones.
- Monitor project status using JIRA to track tasks, log issues, and ensure work is progressing as scheduled.
- Prepare and share regular project status reports to keep clients and stakeholders informed of progress, risks, and blockers.
Documentation & Analysis
- Take and distribute detailed notes after client and internal meetings, highlighting key points, action items, and next steps.
- Accurately document project requirements, client feedback, and project progress.
- Prepare and review client-facing documentation, including presentations, project plans, and timelines, ensuring all materials are professional and accurate.
Hands-On Solution Delivery
- Perform basic Salesforce configuration to meet client requirements, such as setting up custom fields, lightning pages, flows, or minor adjustments.
- Conduct Quality Assurance (QA) testing to ensure configurations and solutions meet client expectations.
- Assist in data loading and migration as required, verifying data accuracy and integrity.
Qualifications:
What We're Looking For (Required):
- Exceptional communication (written and verbal) and interpersonal skills, with a strong comfort in direct client-facing interactions.
- Proven ability to manage multiple tasks, prioritize work, and adapt in a fast-paced environment.
- Highly detail-oriented and organized, with a passion for effective documentation.
- A proactive, problem-solving mindset and the ability to work both independently and collaboratively.
- Proficiency with documentation tools (e.g., Google Workspace, MS Office, Confluence).
- Hands-on experience with Salesforce (Admin, App Builder, etc.).
Bonus Points (Preferred, Not Required):
- Previous experience in a consulting, project management, or client-services role.
- Salesforce certifications are highly encouraged (e.g., Administrator, Sales Cloud, Service Cloud).
- Proficiency with project management tools like JIRA.
- Experience with data loading processes and tools (e.g., Salesforce Data Loader).
- Knowledge of or strong interest in the Healthcare and Lifesciences (HLS) industry.
Compensation
The estimated annual salary range for this position is $75,000 - $100,000 USD.
Actual compensation may vary depending on factors such as candidate experience, skills, and qualifications.
Why Join Us?
- Competitive salary, bonus structure, and comprehensive benefits package.
- Unlimited PTO
- A fully remote work environment with less than 2% travel.
- A key leadership role with significant impact on the company’s growth and direction.
- Significant opportunities for career growth and exposure.
- Be part of a collaborative, innovative, and tight-knit team that thrives in a fast paced and fun environment.
Wise Wolves is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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