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About Wise Wolves
At Wise Wolves, we're not just consultants; we're a pack of dedicated experts who hunt down complex business challenges and solve them with powerful, intelligent Salesforce solutions. We move quickly, we work smartly, and we support each other every step of the way.
Position Overview
Join the Wise Wolves pack as a Consultant, where you’ll be the bridge between our clients and seamless project execution. This role is perfect for someone who can juggle both high-level client interactions and essential project management tasks with ease. If you have a knack for client coordination, documentation, and quality assurance, this opportunity could be your calling.
Key Responsibilities
Your role will be divided into several key areas:
Client & Project Coordination
- Represent the company in client interactions, ensuring a professional and positive experience.
- Act as a main point of contact for clients to gather information, clarify needs, and provide project updates.
- Understand client requirements at a high level and communicate them effectively to the project team.
- Schedule and organize all client meetings and internal alignment meetings.
- Maintain clear and consistent communication with both clients and internal teams, addressing questions and concerns promptly.
Project Management & Execution
- Assist with managing project timelines, deliverables, and milestones.
- Monitor project status using JIRA to track tasks, log issues, and ensure work is progressing as scheduled.
- Prepare and share regular project status reports to keep clients and stakeholders informed of progress, risks, and blockers.
Documentation & Analysis
- Take and distribute detailed notes after client and internal meetings, highlighting key points, action items, and next steps.
- Accurately document project requirements, client feedback, and project progress.
- Prepare and review client-facing documentation, including presentations, project plans, and timelines, ensuring all materials are professional and accurate.
Hands-On Solution Delivery
- Perform basic Salesforce configuration to meet client requirements, such as setting up custom fields, lightning pages, flows, or minor adjustments.
- Conduct Quality Assurance (QA) testing to ensure configurations and solutions meet client expectations.
- Assist in data loading and migration as required, verifying data accuracy and integrity.
Qualifications and Skills
What We're Looking For (Required):
- Exceptional communication (written and verbal) and interpersonal skills, with a strong comfort in direct client-facing interactions.
- Proven ability to manage multiple tasks, prioritize work, and adapt in a fast-paced environment.
- Highly detail-oriented and organized, with a passion for effective documentation.
- A proactive, problem-solving mindset and the ability to work both independently and collaboratively.
- Proficiency with documentation tools (e.g., Google Workspace, MS Office, Confluence).
- Hands-on experience with Salesforce (Admin, App Builder, etc.).
Bonus Points (Preferred, Not Required):
- Previous experience in a consulting, project management, or client-services role.
- Salesforce certifications are highly encouraged (e.g., Administrator, Sales Cloud, Service Cloud).
- Proficiency with project management tools like JIRA.
- Experience with data loading processes and tools (e.g., Salesforce Data Loader).
- Knowledge of or strong interest in the Healthcare and Life ScIences (HLS) industry.
Compensation
The estimated annual salary range for this position is $75,000 - $100,000 USD.
Actual compensation may vary depending on factors such as candidate experience, skills, and qualifications.
Why Join Us?
- Competitive salary, bonus structure, and comprehensive benefits package.
- Unlimited PTO
- A fully remote work environment with less than 2% travel.
- A key leadership role with significant impact on the company’s growth and direction.
- Significant opportunities for career growth and exposure.
- Be part of a collaborative, innovative, and tight-knit team that thrives in a fast paced and fun environment.
Wise Wolves is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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